Care homes, nursing homes, and residential care providers have different needs than individual buyers. Multiple users mean different sizes, builds, and preferences across one cohort; durability and ease of maintenance matter more than premium features; and reliability of UK service support is critical when a chair goes down. Our care home range focuses on models with proven service records, good UK parts availability, and clear servicing pathways. We supply care providers across the UK and offer trade pricing on bulk orders.

VAT relief for wheelchairs applies when the purchase is for a specific disabled individual's personal use. Bulk purchases for general care home use, NHS ward stock, or any commercial or institutional purpose are typically standard-rated at 20% VAT and cannot be zero-rated under HMRC VAT Notice 701/7. However, if you're purchasing a specific wheelchair for a named resident under VAT relief criteria, the relief may still apply. Our trade team can advise on the correct VAT treatment for your specific situation — contact us at info@comfygomobility.co.uk with "Trade enquiry" in the subject line.

We offer competitive trade pricing for care homes, nursing homes, charities, NHS trusts, and registered mobility resellers. Pricing depends on order volume, payment terms, and ongoing service arrangements. We also run a reseller programme for businesses that want to stock and resell ComfyGO products — apply via our Become a Reseller page. For one-off bulk purchases or service contracts, contact our trade team directly on 0330 520 0720 or email info@comfygomobility.co.uk with "Trade enquiry" in the subject.

Care providers can't afford long downtime — that's why we hold replacement parts in UK stock for fast turnaround. We can arrange service contracts for care providers operating multiple chairs, providing scheduled maintenance, priority response on faults, and on-site visits where appropriate. Warranty terms for trade buyers differ from individual consumer warranties — typically parts-only cover, with labour available under a service contract. Speak to our trade team for tailored terms.