Experience True Freedom
See how the IQ-9000 handles real-world terrain, from grassy parks to busy pavements.
Phoenix Carbon Fibre Electric Wheelchair
- Carbon fibre frame & rims
- Remote + Whisper-Quiet Power
- Heaviest piece: just 12.3 kg
- One-fold, fits most car boots
Standard price: £2,938.80 inc. 20% VAT (for non-eligible customers)
Expected to ship: In 10 to 15 days
VAT Relief Eligible | Free UK Mainland Delivery
✔ Buy VAT-free if you're chronically sick or disabled — short declaration required.
Standard UK Mainland delivery is free — see Shipping Policy for other locations.
Standard: Fits most users under ~100kg with average build
Wide: More comfort if hips/thighs feel tight in standard chairs
Select your options: to enable Add to Card.
Your configuration is reviewed by a mobility specialist before dispatch.
We’ll contact you if anything doesn’t look right.
🧑⚕️ Speak with a mobility specialist
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Phoenix Carbon Fibre Electric Wheelchair
Range
Up to 27 miles*
Lift Weight
12.3 kg
Weight Capacity
136 kg
Max Speed
4 mph
Airline & Cruise
Compatible*
Battery Options
1*12 Ah or 2*12 Ah
Quiet performance, strong build — made for daily confidence
- Travel-friendly battery — 288Wh lithium-ion pack accepted by most airlines and cruise lines (confirm with carrier)**
- Sub-50 dB brushless motors — whisper-quiet performance that won't disrupt others in lifts, waiting rooms, shops or at home.
- Detachable LCD joystick with built-in headlight & USB charger — all-direction control with practical everyday features; intuitive enough for first-time users and caregivers alike.
- Carbon fibre throughout — frame and rims — heaviest piece just 12.3 kg, folds into most hatchback boots without tools. Genuinely lighter to lift, carry and store than aluminium alternatives.
- Built to last, not just to sell — built from a proprietary Japanese-sourced carbon fibre blend for long-term strength, resilience and daily reliability. Not assembled. Engineered.
Is This Right for Me?
Not sure if this chair fits your needs?
Start here.
If you want a compact electric wheelchair that feels lighter, quieter and more capable than anything you have tried before, the Phoenix Carbon Fibre is built for exactly that. It suits active daily users who need confident, comfortable performance at home, on pavements, in shops and on longer journeys — without compromise.
✅ A good fit if you:
- Mix indoors and outdoors — smooth manoeuvring at home and steady, confident driving on pavements and firm paths
- Prioritise seating comfort — Upgraded cushions and backrests helps you relax on longer sits or rest breaks
- Need a portable wheelchair for the car boot — compact fold; heaviest piece just 12.3 kg, suits most hatchback boots
- Prefer confident, intuitive control — detachable all-direction LCD joystick with headlight and USB charger; clear for both users and caregivers
- Value stability and safety — intelligent electromagnetic braking and Class 2 invalid carriage speed of 4 mph for reassured daily use
- Want exceptional, dependable range — up to 13.5 miles on a single 12Ah battery, or up to 27 miles with the dual-battery option**
- Travel by air or sea — the 12Ah (288Wh) battery is travel approved by most airlines and cruise lines for worry-free journeys
⚠️ May not be ideal if you:
- Regular off-road use (deep mud or rough tracks) — the Phoenix electric wheelchair is built for pavements, indoor floors, and everyday outdoor paths like firm grass, gravel, and bricks.
- Cannot lift 12.3 kg — the heaviest section may require a helper or a boot hoist for independent loading
- Require complex clinical positioning — this folding powerchair is not a specialist tilt-in-space or rehabilitation wheelchair; please consult your therapist if specialist seating is needed
If you’re unsure, our team will help you decide before you order.
* Range varies with user weight, terrain, temperature and driving style.
** Battery acceptance rules vary by airline/cruise operator—always confirm before travel.
See It in Action
Instant Auto-Folding
Folds in seconds with the touch of a button.
Fits in Your Car
Compact design fits standard UK hatchbacks.
Size, Fit & Dimensions
UK Home Fit
Standard
57 cm (22.5 in)
Wide
63 cm (25 in)
⚠️ Measure First: Designed to pass through many standard UK internal doorways. Please measure your narrowest doorway before ordering.
Seating & Chair Size
Most returns happen due to fit — please measure first.-
1 Seating Area Width*Standard 45 cm (17.5 in)Wide 52 cm (20.5 in)
-
2 Seat Depth40.5 cm (16 in) Consistent
-
3 Overall Exterior WidthStandard 57 cm (22.5 in)Wide 63 cm (25 in)
-
4 Floor to Seat Height50 cm (19.6 in) Consistent
-
5 Backrest Height (from cushion)40 cm (15.5 in) Consistent
-
6 Overall Exterior Height96 cm (38 in) Consistent
-
7 Overall Exterior Length89 cm (35 in) Consistent
User Weight Limit
Verified capacity for daily use.-
8 Max User Capacity136 kg (≈ 21.4 st) Consistent
Terrain & Stability
-
A Turning Radius≤ 90 cm
-
B Reversing Width≤ 125 cm
-
CClimbing Angle Max Degrees The steepest slope the chair can climb under test conditions.Up to 9°
-
DMax Safe Slope & Static Stability Daily Use Slope: Use gentler slopes to reduce tipping or sliding. Always stay within the Max Safe Slope limit.Up to 6°
-
E Ground Clearance10 cm (4 in)
-
F Kerb Climbing5 cm (2 in)
* Note: Measurement taken between armrest support bars. The Wide version features a reinforced frame.
🪑 Cushion & Backrest Upgrade — Optional (+£90)
📏 How to measure your doorway (30 sec guide)
Your chair comes with a quality standard fabric cushion and backrest. Select your preferred cushion above when configuring your chair:
Leather — Wipe-clean surface, firmer support for longer sitting periods. Available in: Black, Blue, Coffee Brown, Tabac Brown, Royal Purple.
Linen — Soft, breathable fabric, comfortable in warmer conditions. Available in: Bordeaux Red, Sage, Charcoal.
Performance (Motor, Controller & Range)
💡 Maximum range using both batteries alternately. Start with Battery 1, then flip the right-side frame switch to Battery 2 when it runs out — no stopping, no tools, no transfers needed.
Up to 27 Miles (43 km)
Max Range
6-8 Hours per battery
Charge Time
2 × 12 Ah 24V System
Capacity
Battery Setup
Two Batteries — Used Alternately
12 Ah each (288Wh each)
Commonly accepted (airline rules vary)
🔄 How the battery switch works:
A simple toggle switch on the right side of the frame lets you swap from Battery 1 to Battery 2 instantly — no stopping, no tools, no transfers. Built-in to the frame for easy reach while seated.
Quiet Performance, Built to Last
- Under 50 dB — quieter than a normal conversation, ideal for indoor use, appointments and lift access
- 500W dual brushless motors — smooth, consistent power on pavements and gentle slopes
- Electromagnetic braking — slows smoothly to a stop within approximately 1–2 feet on level ground — designed to prevent sudden jolts that could unsettle the user
- Maintenance-free motors — brushless design means no parts to wear or replace
Confident Control for User & Carer
- Detachable LCD joystick — removes easily for transfers or caregiver use
- All-direction input — precise control forwards, backwards and turning in tight spaces
- LCD display — shows battery level and speed at a glance
- Built-in headlight — increases visibility on darker routes and in car parks
- USB charging port — keep your phone or device charged directly from the joystick
Controller
Detachable LCD Joystick
Type
All-direction input
Directions
Two ways to charge
- On-board: Plug charger directly into joystick (no bending).
- Off-board: Slide battery out to charge indoors.
- UK Ready: Includes certified 3-pin UK charger (100-240V).
Setup & Controller Guide
Quick Setup Guide
- Unbox & Unfold Ready in seconds. Open the box, pull out the chair, and do a quick visual inspection. Lay the chair flat with all four wheels on the ground. Unfold the chair.
- Attach Joystick Locks in place. Slide the joystick into the bracket slot, tighten the hand-knob, and connect the single cable pin securely.
- Connect Battery Power up. Ensure the battery cable is firmly connected. The chair arrives partially charged so you can test it immediately.
- Add Accessories Custom fit. If you purchased a Headrest or Cup Holder, simply insert them into the pre-drilled slots and tighten by hand.
- Safety Check & Go Drive safely. Turn on the power. Ensure the path is clear and test the joystick responsiveness in a slow speed setting.
Troubleshooting Tip: If the chair is on but won't drive, check that the Red Freewheel Levers on the motors are flipped to "Drive" mode (not "Freewheel").
What's in the Box?
- 1x Main unit (chair)
- Backrest and seat cushion (textile)
-
Battery Pack(s) (Installed) Battery configuration depends on the selected range option. If you add an extra battery, it may ship separately or in the same box, but it will not be pre-installed. Charge it separately and swap it in when the main battery runs out.
- 1x 360° Joystick (Detached)
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1x Remote Control It may require pairing.
- 1x UK Charger (Certified 3-Pin Plug)
- 1x User Manual (English)
✨ Tool-Free Setup (~5-10 min)
Controller Quick Start Guide
Joystick Functions
Master your primary controls in seconds.-
Battery Indicator
Displays remaining charge -
Speed Indicator
Shows current speed -
Max Speed Indicator
Shows the selected top speed setting -
Power Button
Turns chair On/Off -
Horn / Beep
Alert others nearby -
Mute
Mute the chair -
Speed Adjust
Increase / Decrease Speed -
Headlight
Turns headlight On/Off -
360° Joystick
Steer and control speed smoothly
VAT Relief, Shipping, Returns & Warranty
0% VAT — VAT Relief
This wheelchair qualifies for VAT relief under HMRC Notice 701/7.
If you are chronically sick or disabled, you can purchase this product VAT-free for your personal use. A short eligibility declaration is required — no medical evidence needed.
Check your eligibility here.
Fast Free UK Mainland Delivery
Most orders ship from our UK warehouse.
Most orders delivered within 4-8 working days. Some products ship from our EU or manufacturer warehouse — if so, we will let you know up front. Other UK destinations available at additional cost.
View full shipping policy.
30-Day Home Trial
Not the right fit? Return it within 30 days.
Indoor testing welcome — see policy for details on outdoor use and diminished value. UK-based support throughout.
Check return policy.
UK Wheelchair Warranty
3-year frame cover (aluminium and carbon fibre), plus 1-year motor, battery & electronics cover.
Most replacement parts ship from our UK service centre. For specialist parts we may ship from our EU warehouse or directly from the manufacturer — we will tell you up front.
Read warranty details.
Full Specifications & User Manual
| Parameters | Phoenix Compact 45 cm (17.5") Seat | Phoenix 52 cm (20.5") Seat |
|---|---|---|
| Overall Dimensions (L x W x H) | 96x57x89 cm (38"x22.5"x35") | 96x63x89 cm (38"x25"x35") |
| Folded Dimensions (L x W x H) | 77x33x72 cm (30"x13"x28") | 77x33x72 cm (30"x13"x28") |
| Seat Height (from ground) | 50 cm (19.6") | 50 cm (19.6") |
| Armrest Height (from seat) | 24 cm (9") | 24 cm (9") |
| Backrest Height (from seat) | 40 cm (15.5") | 40 cm (15.5") |
| Max Loading Weight | 136 kg (21.4 st) | 136 kg (21.4 st) |
| Heaviest Piece Weight | 12.3 kg (27.1 lbs) | 12.3 kg (27.1 lbs) |
| Net Weight without Battery | 13.8 kg (30 lbs) | 13.8 kg (30 lbs) |
| Net Weight w/ 12AH | 2×12AH Battery | 15 kg (33 lbs) | 16.6 kg (36.5 lbs) | 15.4 kg (34 lbs) | 17 kg (37.5 lbs) |
| Battery | 24V 12Ah or 24V 2×12Ah li-ion | 24V 12Ah or 24V 2×12Ah li-ion |
| Battery Charge | AC 100-240V, 50Hz, 1.5-5A | AC 100-240V, 50Hz, 1.5-5A |
| Battery Charge Time | 6 to 8 hours (each battery) | 6 to 8 hours (each battery) |
| Range with 12AH Battery | Up to 13.5 miles (21.5 km) * | Up to 13.5 miles (21.5 km) * |
| Range with 2×12AH Battery | Up to 27 miles (43 km) * | Up to 27 miles (43 km) * |
| Airline & Cruise Approval | Only with 24V 12AH battery ** | Only with 24V 12AH battery ** |
| Max Speed | 4 mph (6 km/h) | 4 mph (6 km/h) |
| Motor | 2 × 250W (Total 500W) Brushless | 2 × 250W (Total 500W) Brushless |
| Controller | 24V 40A | 24V 40A |
| Climbing Angle Max Degrees | 9° **** | 9° **** |
| Max Safe Slope & Static Stability | 6° **** | 6° **** |
| Brake | Intelligent electromagnetic brake | Intelligent electromagnetic brake |
| Turning Radius | ≤ 90 cm (35.5") | ≤ 90 cm (35.5") |
| Reversing Width | ≤ 125 cm (49") | ≤ 125 cm (49") |
| Front Wheel Diameter | 18 cm (7") | 18 cm (7") |
| Rear Wheel Diameter | 30 cm (12") | 31 cm (12") |
| Seating Area Width | 45 cm (17.5") *** | 52 cm (20.5") *** |
| Cushion Size (width × depth) | 40x41 cm (15.7"x16") | 45x41 cm (17.5"x16") |
| Controller Type | Detachable All-Direction LCD Joystick | Detachable All-Direction LCD Joystick |
| Tire Pressure (for pneumatic tire) | 30 psi (2 kgf/cm²) | 30 psi (2 kgf/cm²) |
* The actual range of our product can vary due to factors such as weather conditions, load weight, and terrain type. Extreme temperatures, heavy loads, and challenging terrains can all impact battery efficiency and reduce travel distance. While designed for versatility, users should be mindful of these variables to optimize their range and maintain reliable performance.
** The 12AH (288WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
*** The widest distance between armrest support bars.
**** Climbing Angle Max Degrees: The steepest slope the chair can climb under test conditions.
Max Safe Slope: The steepest slope recommended for daily use to reduce tipping or sliding risk. Always follow the max safe slope limit for your safety.